Frequently asked questions about our storage units
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We offer a variety of unit sizes to fit your needs, ranging from small closet-sized spaces to large units that can hold the contents of a full house or business inventory. Contact us for available sizes.
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Pricing depends on the unit size, location, and availability. We offer flexible rental options with competitive monthly rates. Please reach out for a quote.
Durham Multi Storage - pricing depends on unit with competitive monthly rates. Contact us for a quote.
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No, our rentals are month-to-month, if you move in during the middle of the month the price will be prorated, and going forward storage will be invoiced and due on the first of each month.
Durham Multi Storage - rentals are month to month and minimum amount of time to rent is 15 days – no exceptions.
Note: All rentals require a security deposit of $125.00.
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Our facility includes features such as:
24/7 video surveillance
Gated access with key
Durham Multi Storage – 24/7 video surveillance, daily lock checks, gated and locked after hours with no access.
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All facilities (except for Durham Multi Storage) offer 24/7 access for added convenience.
Durham Multi Storage – gates open daily 8:00 am to 8:00 pm but closed all statutory holidays and some civic holidays.
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Yes, you will need to secure your unit with a lock. You can bring your own or purchase one from us.
Durham Multi Storage – disc locks available in rental office.
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No, but is encouraged for the tenants to insure their goods as storing is at own risk.
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We accept multiple payment methods including:
Pre-authorized Credit or Debit cards
E-transfer
Durham Multi Storage – Visa, MasterCard, American Express or Debit payments can also be made in rental office. No cash on premises for safety reasons.
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Yes, you can transfer to a larger or smaller unit depending on availability but there is an administrative fee of $25.00.
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For safety reasons, we do not allow:
Anything which is illegal, dangerous, explosive or a fire hazard
Food items or other items that may attract rodents
Anything which might cause or be a nuisance
Anything which would violate any health regulations or laws
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When you’re ready, just give 30 days notice, remove all your items, sweep the unit clean, and return the key if applicable.
Durham Multi Storage – only the lease holder must give written minimum 10-days notice. Penalty for no notice given is loss of ½ security deposit. Penalty for damages or leaving items is loss of whole security deposit.
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A $25.00 late fee will be automatically applied on the 5th of the month without discrimination. Monthly rental fees are expected to be paid on or prior to the 1st of each month, but we do give 4 days grace.
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Your deposit will be returned within 15 days of move out providing:
you have given 30 days’ notice
completely emptied unit and left it in a broom swept condition
returned key (if applicable)
Durham Multi Storage
Your deposit will be returned within 30 days of move out providing:
you have given minimum 10 days’ notice
completely emptied unit and left it in a broom swept condition